At Arora Tourist Home, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website https://aroratouristhome.com.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a) Personal Information

• Full name

• Contact details (email address, phone number)

• Government-issued ID (only upon check-in, not collected online)

• Booking details (dates, number of guests, room preferences)

b) Payment Information

• When booking online, payment information may be processed through third-party secure gateways. We do not store your credit/debit card details on our servers.

c) Technical Information

• IP address

• Browser type and version

• Pages visited and time spent on the website

• Cookies and usage data (see section 5)

2. How We Use Your Information

We use your information for the following purposes:

• To process and confirm your booking

• To communicate with you regarding your reservation

• To improve the user experience on our website

• To respond to your inquiries and provide customer service

• To comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection and Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption on our website

• Secure hosting environment

• Access control and staff confidentiality policies

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We may share your information in the following limited situations:

• With trusted third-party service providers involved in the booking or payment process (e.g., payment gateways)

• When required by law or legal proceedings

• To enforce our terms and protect our rights and property

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand visitor behavior and preferences.

You may choose to disable cookies in your browser settings, but doing so may affect the functionality of certain features on the site.

6. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to any inaccurate or outdated information

• Request the deletion of your personal data (subject to legal obligations)

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites (such as payment gateways or travel platforms). We are not responsible for the privacy practices or content of these external websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

For questions or concerns about this Privacy Policy, please contact:

Arora Tourist Home
Phone: +91 4952306889
Email: aroratouristhomecalicut@gmail.com
Website: https://aroratouristhome.com